Assessor Resource

SHBHIND002
Research and use hairdressing industry information

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the performance outcomes, skills and knowledge required to identify appropriate information sources and to research, develop and maintain knowledge which underpins effective performance of all hairdressing or barbering sales and service activities.

This unit applies to all hairdressing and barbering businesses and to hairdressers and barbers working at all levels.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source and use industry information.

1.1.Identify sources of information on the hairdressing or barbering industry.

1.2.Access and interpret information about industry structure and operation and use to assist with sales and service duties.

1.3.Source information on hairdressing or barbering career paths, as applicable, and related industries.

1.4.Use knowledge of the hairdressing or barbering industry to enhance quality of own work performance.

2. Source and use information on legal and ethical issues for industry.

2.1.Obtain information on laws and regulations specifically relevant to the hairdressing or barbering industry and work compliantly.

2.2.Source information on ethical industry practices and conduct day-to day work activities ethically.

3. Update industry knowledge.

3.1.Update general knowledge of the hairdressing or barbering industry regularly.

3.2.Monitor current industry developments and issues.

3.3.Share updated knowledge with clients and colleagues as appropriate.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

create a portfolio of information on the hairdressing or barbering industry to include details of:

the structure of the industry and key characteristics of different business types

key characteristics of related industries that interact with hairdressing or barbering businesses:

beauty

film, TV, entertainment

fashion

product suppliers

emerging products, technology, techniques and services

career opportunities within the industry

the work ethic required to work in the industry

laws, regulations, ethical and environmental protection issues specifically relevant to the hairdressing or barbering industry:

local government, state or territory health regulations

privacy of client information

minimising use of water and electricity

to create the portfolio, access and interpret information from at least these sources:

industry associations

trade magazines

local state or territory government regulators

share the information collected with colleagues, through informal discussions.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on:

structure and operation of the hairdressing or barbering industry

laws and regulations that are specifically relevant to the hairdressing or barbering industry

structure of the hairdressing or barbering industry and key operational characteristics for a range of business types

career pathways within the industry and skill development options

relationships between the hairdressing or barbering industry and other industries:

beauty

film, TV, entertainment

fashion

product suppliers

overview of emerging hair products, technology, techniques and services

primary functions of professional industry associations and support services offered

basic aspects of local state or territory and commonwealth laws and regulations specifically relevant to the hairdressing and barbering industry and how these impact on day-to-day work functions of hairdressers:

Australian Consumer Law

health

privacy

ethical industry practices for hairdressing and barbering businesses:

environmental protection with particular emphasis on waste minimisation, recycling and energy and water conservation

privacy and confidentiality of client information

pricing of products and services.

Assessment must ensure use of:

computers and the Internet to source information

either electronic or hard copies of trade magazines

current plain English regulatory documents distributed by government regulators for:

Australian Consumer Law

health

privacy.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:

hold a Certificate III in Hairdressing, or a Certificate III in Barbering, or a Certificate IV in Hairdressing, or be able to demonstrate equivalence of competencies; and

have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or

have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source and use industry information.

1.1.Identify sources of information on the hairdressing or barbering industry.

1.2.Access and interpret information about industry structure and operation and use to assist with sales and service duties.

1.3.Source information on hairdressing or barbering career paths, as applicable, and related industries.

1.4.Use knowledge of the hairdressing or barbering industry to enhance quality of own work performance.

2. Source and use information on legal and ethical issues for industry.

2.1.Obtain information on laws and regulations specifically relevant to the hairdressing or barbering industry and work compliantly.

2.2.Source information on ethical industry practices and conduct day-to day work activities ethically.

3. Update industry knowledge.

3.1.Update general knowledge of the hairdressing or barbering industry regularly.

3.2.Monitor current industry developments and issues.

3.3.Share updated knowledge with clients and colleagues as appropriate.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

create a portfolio of information on the hairdressing or barbering industry to include details of:

the structure of the industry and key characteristics of different business types

key characteristics of related industries that interact with hairdressing or barbering businesses:

beauty

film, TV, entertainment

fashion

product suppliers

emerging products, technology, techniques and services

career opportunities within the industry

the work ethic required to work in the industry

laws, regulations, ethical and environmental protection issues specifically relevant to the hairdressing or barbering industry:

local government, state or territory health regulations

privacy of client information

minimising use of water and electricity

to create the portfolio, access and interpret information from at least these sources:

industry associations

trade magazines

local state or territory government regulators

share the information collected with colleagues, through informal discussions.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on:

structure and operation of the hairdressing or barbering industry

laws and regulations that are specifically relevant to the hairdressing or barbering industry

structure of the hairdressing or barbering industry and key operational characteristics for a range of business types

career pathways within the industry and skill development options

relationships between the hairdressing or barbering industry and other industries:

beauty

film, TV, entertainment

fashion

product suppliers

overview of emerging hair products, technology, techniques and services

primary functions of professional industry associations and support services offered

basic aspects of local state or territory and commonwealth laws and regulations specifically relevant to the hairdressing and barbering industry and how these impact on day-to-day work functions of hairdressers:

Australian Consumer Law

health

privacy

ethical industry practices for hairdressing and barbering businesses:

environmental protection with particular emphasis on waste minimisation, recycling and energy and water conservation

privacy and confidentiality of client information

pricing of products and services.

Assessment must ensure use of:

computers and the Internet to source information

either electronic or hard copies of trade magazines

current plain English regulatory documents distributed by government regulators for:

Australian Consumer Law

health

privacy.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:

hold a Certificate III in Hairdressing, or a Certificate III in Barbering, or a Certificate IV in Hairdressing, or be able to demonstrate equivalence of competencies; and

have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or

have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify sources of information on the hairdressing or barbering industry. 
Access and interpret information about industry structure and operation and use to assist with sales and service duties. 
Source information on hairdressing or barbering career paths, as applicable, and related industries. 
Use knowledge of the hairdressing or barbering industry to enhance quality of own work performance. 
Obtain information on laws and regulations specifically relevant to the hairdressing or barbering industry and work compliantly. 
Source information on ethical industry practices and conduct day-to day work activities ethically. 
Update general knowledge of the hairdressing or barbering industry regularly. 
Monitor current industry developments and issues. 
Share updated knowledge with clients and colleagues as appropriate. 

Forms

Assessment Cover Sheet

SHBHIND002 - Research and use hairdressing industry information
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SHBHIND002 - Research and use hairdressing industry information

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: